FAQs

Gneral Questions

If you placed an order at least 3 days ago. Then, please check the tracking number on our dedicated page here. In this way you can find shipping carrier for you.

There is no guarantee that we can change orders but if you contact us via the live chat or with the help of contact page. Then we will help and make sure you that order would be change or not.

We ship all over the world. People can buy our products anywhere in the world.

Estimated shipping time depends on the country to which the package is being shipped. Typically, in Europe and United States shipping are between 3-20 days.
To view shipping guide for a full list of estimated times to certain countries, Click Here.



About Payment

We support all major credit and debit cards payments. We also accept Paypal payments.

When you reach checkout you would see your country currency on the checkout that you would be set on your browser.

We offer only two payment options one for cards and another for Paypal. We use a payment provider called Shopify Payments to process card payments. We use Paypal for customers who have Paypal accounts.



About Shipping

We ship all over the world. People can buy our products anywhere in the world.

When you place an order, it takes 1-3 days in normal circumstances to dispatch an item for delivery. Estimated shipping sepends on the country to which the package is being shipped. Typically,in Europe and United States shipping are between 3-20 days.
To view shipping guide for a full list of estimated times to certain countries, Click Here.

We currently do not offer faster shipping. But, we are working hard to reduce shipping times for these amazing products. We hope that we will overcome this issue soon with fast contacts.

If you placed an order at least 3 days ago. Then, please check the tracking number on our dedicated page here. In this way you can find shipping carrier for you.

If the local carrier attempts to deliver your package and for any reason you are not at home the carrier should leave a call card to rebook your package for a suitable time. If there is any problem during such a situation, then, please get in touch with us and we can look into this condition for you Click here to message us.

We have included taxes in all prices. This does not include customs duty or Import Tax etc. You would receive notifications if your package is stuck in customs or other taxes.



About Returns

For ease of exchange or money back, we ask customers if they wish to keep the item and we will send out the new product or send the Refund. If you have any more question relating returns, ask us on live chat or contact us with the contacts on contact page .

We do offer exchange, but for ease of exchange or money back, we ask customers if they wish to keep the item and we will send out the new product. If you have any more question relating returns, ask us on live chat or contact us with the contacts on contact page .

For ease of exchange or money back, we ask customers if they wish to keep the item and we will send out the new product. If you have any more question relating returns, ask us on live chat or contact us with the contacts on contact page .

This depends upon which Option you choose exchange or money back. Exchange will depend heavily on your country.
To view shipping guide for a full list of estimated times to certain countries, Click Here.
Money Back
will depend on your banks transfer times but should take no more than ten days. Any question or concern don't hesitate to contact us.



Some Other Questions

Currently, we do not offer a referral program.

At this moment we did not have a physical store we work from our office in lichfield.

We Offer a 30 day money back or exchange. For more info you can see our policy here.



If you still have any Question, Confusion or you did not find your required answer.
Feel free to join our live chat or contact us.